Welcome to AxionAutoiy – your premier destination for high-performance wheel rims that enhance your car's style, reliability, and power. Explore our exclusive collection designed to elevate your driving experience with confidence and flair, ensuring your vehicle stands out on every road.

AxionAutoiy - Personal Information Protection Policy

Date Updated: 2025-01-19

Privacy Policy

At AxionAutoiy, we are committed to safeguarding the privacy of our customers. This policy outlines how we collect, use, and protect your personal information, in accordance with Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

  • Personal Details: We collect personal information such as your name, email address, telephone number, and mailing address when you create an account, make a purchase, or contact us for support.
  • Payment Information: In order to process your orders, we collect billing information such as your credit card details, but these are processed by our payment gateway and not stored on our servers.
  • Website Interaction: We use cookies to track your activity on our site, analyze traffic, and enhance user experience. For detailed information about our cookie usage, please refer to our cookie policy.

How We Use Your Information

Your information is utilized to improve your experience with AxionAutoiy through efficient order processing, personalized customer service, and enhanced website functionality. We may also use your contact details to communicate with you about promotions or updates, with your consent.

Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information and ensure it is not accessed, disclosed, or altered without authorization. While no security system is impenetrable, we continually review and enhance our security practices in accordance with industry standards.

Cookies

Our website uses cookies to improve user experience and analyze site traffic. These small data files are placed on your device and help us offer a personalized experience. You may disable cookies via your browser settings, but this may limit your usage of certain features on our website.

Delivery and Payment

Delivery

AxionAutoiy offers reliable delivery services across Canada. Your order will be processed and dispatched within 2-3 business days from receipt of your payment. Delivery times vary based on your location and selected shipping method.

Track your order through your account dashboard using the tracking information sent to your registered email address.

Payment

We offer a variety of secure payment options, including major credit cards and e-wallets. Payment information is securely processed by our payment service providers, and we adhere to PCI DSS standards to ensure data protection.

Returns and Refunds

We strive for customer satisfaction and offer a 30-day return policy for most items. To be eligible for a return, items must be unused and in the same condition as delivered. Please contact our customer service at [email protected] to initiate a return.

Refunds will be processed to the original payment method within 14 business days of receiving the returned item. Shipping costs for returning items are your responsibility unless the return is due to our error.

Contact Us

If you have any questions regarding this policy, or wish to make a complaint, please contact our Privacy Officer at:

  • Email: [email protected]
  • Phone: 4032524656
  • Address: 15, Tremont Drive, Halifax, B3M 1X8, Canada

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. It is advised to periodically review this policy for any updates. Your continued use of our website after such modifications indicates your consent to the updates.